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Company Info:

Here at Sports Outlet USA we have been offering a wide selection of sporting goods for almost every sport for over 10 years. We are located in Central Washington and we pride ourselves on customer service and fast shipping. Feel free to browse our web site to find not only sporting goods but sizing charts, product specs, and How To articles. If you don't find the product or information you need on our site, or you need help making a decision, please give us a call at 1-877-SPORTS7 and one of our helpful customer service staff will assist you.

How long does shipping take?

Products will generally ship the next business day. During the ski season products may take up to 5 days to ship out. Please expect delays from Fed Ex during the holiday season.

How do we ship?

All of our shipping is through Fed Ex Ground 3-5 Day. We do offer express shipping. Please give us a call for a quote. Express packages can generally get shipped out same day if ordered before 2:00pm

What is your Return Policy?

Please refer to the link near the top of the page for our Return Policy.

Privacy?

We do not sell or trade your email address, phone numbers, or any other private information. All credit cards are purged from our system regularly.

Payment Methods:

We accept Paypal and Credit Cards online. We also accept credit cards over the phone and money orders. International customers other than Canada must pay with Paypal!!

International Customers:

We will only accept Paypal on international orders other than Canada. We ship international and to Alaska/Hawaii via USPS. Shipping for international orders will be calculated after the order is placed, OR please call before placing an order for a shipping quote. International orders will be more that the standard rate shipping we charge. International orders ship USPS air mail parcel post, with some restrictions on size. We can ship Fed Ex international, BUT all duties, customs, & brokerage fees will be collected before we ship the item. Shipping time is usually 4-10 business days, HOWEVER this is not guaranteed because it depends on each individual countries postal services and customs. International shipping can be considerable, we will not charge you until shipping has been agreed upon.